Frequently Asked Questions

How long do Synthetic Wigs last?
Usually about 1 year depending on these factors:
• How often the wig is worn.
• Amount of care the hair receives.

• If the wig has been exposed to heat (for example the length of hair, if the hair touches the shoulders heat can affect it)

How long do Human Hair Wigs last?

Usually about 2-3 year range, depending on how well the wig is cared for.

What's the difference between synthetic and human hair wigs?
• Synthetic Wigs have baked in curl, and can not be used with a curling iron or be around heat such as an oven or blow dryer with heat or the wig will be frizzed or damaged.

• Human Hair Wigs can be colored, permed, and iron curled just like human hair.

What is the price difference between synthetic wigs and human hair wigs?

Synthetic wigs start around $65.00 and go up depending on the length. Human hair wigs start around $450.00 and go up depending on the length.

How do I style my Synthetic Wig?

There is no need to style synthetic wigs, just shampoo with synthetic shampoo, hang on head stand and let dry overnight. Then brush or comb thru and the style pops right back up.

How do I find my wig measurements?
Starting at the forehead, measure the circumference around your head past your ear to the back of the head to the other ear and finally to back to where you started on the forehead.
Petite Wig Size is 20 - 21.5"
Average Wig Size is 21 - 22"

Large Wig Size: is 22.5" - 23.5"

What if the wig is too big?
The wigs can be adjusted with straps on the inside to help with a better fit.
Does your wig studio offer alterations? How can I make my wig more secure?

Our salon offers alterations by sewing in clips or bobby pins for those of you who are local and can come to the salon.

How should I properly clean my wig?

A wig should be cleaned every six to eight weeks with with wig shampoo with cool water. Let the wig dry over night on a head stand.

Can I use any shampoo or hairspray on my wig?

Synthetic Wigs must be washed with a shampoo made specially for synthetic wigs, and all other hair care products require synthetic wig care products as well. Human Hair Wigs can use salon brand and salon quality hair care products on their wig, or wig products made specialy for human hair wigs. 

What do I do if I have a Return?
Please call customer service at 262-497-5399 and we will give you a return authorization number and the

correct address to send it back to.

What is your return policy?

We accept returns 7 days from the delivery date. There is a 25% Re-Stocking fee. We do not return merchandise that is under $20.00. Products being returned must not be worn, damaged or tampered with. We do not do store credit.

How much is shipping?
For orders above $49.00 we offer free Ground shipping and takes 7-10 business days. For orders below

$49.00 we offer Ground shipping for $6.95 and takes 7-10 business For Hawaii & Alaska, we offer Air shipping which takes 7-14 business days and costs $39.95.

Will I be charged tax?

You will only be charged tax if you are from Wisconsin, otherwise you will not be charged tax.

Is a secure site?

Yes, our website is secure through SSL Socket layers.

Do you have a catalog?
No, we do not have a catalog, if you provide your email address, you will receive special offers, deals, coupons and information about upcoming events and sales. Join our Email List